Care to share your thoughts on how YOU use our products?
Many items that we carry solve problems - like the mitt clips. So give us your insight on how to improve an existing product, or an idea for the next item to design, or maybe just a funny story about the gift you gave at Christmas.
Back in 1992 when we started, all of our sales were either face to face or over the phone. Now, with so many online sales we don't have as much intimate interaction with our customers as we used to. So, this is your chance to tell us how we are doing.
If we post your comments - you get $5 dollars to spend on your next order! Plus you will be automatically entered into our weekly draw to win a $20 Gift Certificate from Snug as a Bug.
Hi Liz,
Thank you for getting back to me so quickly! I also received my new safari hat for my son. He loves it! Thank you for a great product and such fast delivery! I’ve recommended your products to all the moms I know and frequently forward the e-mail newsletters I receive from your store.
Keep up the great service and product lines!
Thanks again!
Tina J. Whitby, ON
I just wanted to drop a note to tell you how impressed I am with the service. I enjoyed the personal email to confirm my order as well as the quick delivery. My kid's love their sun hats.Keep up the great quality.
Katherine Coldwater ON
Hi Liz,
I just wanted to write to tell you that I've looked at a couple other footed pj places and I just never ordered because their quality didnt seem good and the feet tended to be cloth or they buttoned up instead of zipping up, yours however are fantastic, I've bought two pj's from you (one through a reseller I guess) and I LOVE these, the sticky feet on them are fantastic, especially since I broke my leg a couple months back and I cant wear a shoe/sock well enough to keep my foot warm, these have done the trick and I don't have to worry about slipping while walking on crutches on the bare floor. Hands down, the best quality footed pjs for adults ever at a wonderful price compared to the quality/price of others! Thank you very much!
Thomas H. Colorado Springs, CO.
Hi Liz,
I received my order last week and the kids and I are thrilled, as usual, with the clothes we received. I have to return the Pink Camouflage pant however because Mary is growing faster than I thought and the pants are too small. She absolutely loves the hoodie though. I will package up the pants tonight and send them off. Hope you had a wonderful Christmas and that business continues to be great for you. I am almost at the point where my children are too big - only Paul, who just turned 7 and is a "stick boy", can still wear the pants and shirts in the 6-8yr size. We did have 14 years of wearing your well-designed, well-made, colourful clothing line however so THANKS for that!
Not to worry, I will continue to purchase items for gifts for neices and nephews who are starting their own families so the tradition will continue.
Have a prosperous 2008. Talk to you soon.
Susan V.
Mom of 5 and lovin' it in Barrie, ON
Hello:
I just want to thank you for a wonderful product. I purchased a denim blue XL pair of adult blanket sleeper for my son two years ago while he was attending college. He was the hit of his dorm! I embroidered his childhood name (Jer Bear) and a teddy bear on the front. When he graduated college this spring one of his professors told me how much he enjoyed Jeremy's sleeper and that he would miss seeing him walking from his dorm to class in it. He said it was impossible to wake him on the occasions when he nodded off in class while wearing the sleeper. Apparently having a 6'6" young man wearing a blanket sleeper makes quite the impression! Again, thank you very much and I look forward to purchasing a pair for my middle son who is now a college freshman...............the latest family tradition lives on!! May you enjoy great success,
Jennifer C., CA
Hi Liz,
I had to write and tell you how wonderful I have found your flannel nightgowns. I first ordered the purple purse one when it was on sale. It fast became a favourite. So then I ordered two more-the pink poodle and the red with snowflakes. Again they are my favourite night wear. Thanks for such a great product.
Yours truly
Linda G.
PS: I bought footed pjs for a friend's two boys and they too love them. Her husband wants a pair of ''footed" ones for Xmas!!
My parcel has just arrived The pajamas are very pretty and very pleasant to wear. Thank you for this fast delivery.
Jean Louis C. AUCH France
Thanks for the incredible customer service and quick shipping. We'll be back next season for more "warmies" for the girls to sleep in!
Happy Holidays
David
I just wanted to start by saying I LOVE your clothes. I started buying them seven years ago for my first child. I was so excited to find fun great quality clothing available to order. Three boys later and my one year old is still wearing outfits I bought for my first and I get compliments everywhere and I always direct them to your site - I'm a fan!
Sonia F, (mother of three monkeys!) Ottawa ON
Just want to let you know that the pajamas arrived today and they are wonderful!!!! Can hardly wait to wear them!
Edward H Florida USA
Thank you for your courtesy and help in picking out sizes over the phone. I can't wait to see the new line!
Thank you again.
Michelle R, MB
I really appreciate your friendly and helpful service on the phone.
I will definitely shop with you again!
Mary M Guelph ON
I forgot to thank you for your help in placing my previous order. my sister-in-law was so excited to see that you had double-ended mitt clips, you would have thought she won the lottery.
Arlene S Nepean ON
I just got one of your adult footed sleepers that I purchased online and I have to say it's perfect! I have always thought there was a market for them, and in fact had purchased some before. Yours is the first one to fit perfectly though, and at such a good price too!
Michael R Texas USA
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